If for any reason you wish to change the received product (for example, you want to purchase the same product, but in a different size) or you want to use the right of free return mentioned in the previous section, you must complete the following refund procedure: use the right of return within 14 days from the date of shipment, choose an alternative option between returning the paid an amount and a coupon of equal value, which will be valid for a new purchase for 12 months, and, in case of replacement of the product, make a new purchase. The cost of delivery services is paid by the customer.